Refund policy
At PawerCard, customer satisfaction is important to us. If you're not completely satisfied with your purchase, we're here to help.
Return Eligibility
You may request a return within 30 days of receiving your order if the item:
- Is unused and in its original condition.
- Is returned in its original packaging.
- Includes all accessories and original contents.
- Is accompanied by proof of purchase or your order number.
Non-Returnable Items
The following items cannot be returned unless they arrive damaged or defective:
- Opened trading card packs or sealed collectible products that have been opened.
- Digital products or downloadable content.
- Gift cards.
- Personalized or custom-made items.
- Clearance or final sale items.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.
Please include:
- Your order number.
- A description of the issue.
- Clear photos of the item and packaging.
We will review your request and provide a suitable resolution, which may include a replacement, exchange, or refund.
Return Process
To start a return, contact us at:
Email: qfqshkkleuj42@outlook.com
Please wait for return instructions before sending any items back. Unauthorized returns may not be accepted.
Refunds
Once your returned item has been received and inspected, we will notify you of the status of your refund.
If approved, your refund will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.
Shipping Costs
- Original shipping charges are generally non-refundable, unless the return is due to our error or you received a damaged or incorrect item.
- Customers are responsible for return shipping costs unless otherwise required by law or the return is due to our mistake.
Order Cancellations
Orders may be canceled before they have been processed or shipped. If your order has already been shipped, it cannot be canceled and must follow the standard return process.
Contact Us
If you have any questions about our Return & Refund Policy, please contact us:
PawerCard
Email: qfqshkkleuj42@outlook.com
Business Address:
Pa And Ma Dr
Darlington, SC 29532
United States